Reference

Legal Terms That Apply to Your Account

biolabet's legal framework spells out what you agree to when you open an account, how your data is handled, and which states can access the platform under applicable law. Availability is determined by state rules — not a blanket nationwide authorization.

State-dependent eligibilityPayPal · Venmo · Play+ coveredData rights includedRequest path available
biolabet Legal Terms That Apply to Your Account
REACH OUR TEAM

How to Contact Us on Legal Matters

Legal questions — whether about state eligibility, a data request, or a policy clarification — go through the same support team that handles account issues. Live chat in your account dashboard is the fastest path. Email works for formal written requests; we run a verification step before modifying or sharing any account data, so have your registered email address ready. If your question involves a PayPal or Venmo transaction, include the reference number in your message to speed up our response.

Team online

Live Chat

Open your account dashboard and tap the chat icon — you can ask about eligibility, data requests, or any policy point that affects your account directly.

Email Support

Write to us from your registered email address with your account ID; we verify the sender before making any changes or sharing data tied to your account.

Account Settings Form

Log in, go to account settings, and use the built-in contact form to submit a formal data-access or deletion request; we log and track every submission.

DATA & SECURITY

How We Manage Your Data and Account Access

Your data doesn't leave our control for marketing purposes. Encryption covers every login session, including mobile access on iOS and Android, and two-step verification protects the sign-in path. Cookies are split between functional ones — required to keep you logged in — and analytical ones that help us see how the platform performs. You can turn off non-essential cookies in your browser at any time. If you believe any data we hold is incorrect, the correction process starts with a single support contact.

Cookie Controls

We separate functional cookies from analytics cookies; functional ones are required for account login, while analytics cookies can be turned off through your browser settings anytime.

Data Retention

Transaction records and account details are held for the period required by applicable state law; after that window closes, data is deleted or anonymized from our systems.

Account Security

Two-step login verification and encrypted connections protect your account on both desktop and mobile; contact support immediately if you notice any activity you did not initiate.

Your Data Rights

Request an export of your data, ask for corrections to any record, or submit a deletion request — all through live chat or the support email form tied to your account.

Common Questions About Our Legal Terms

These questions cover what account holders ask about most — state access rules, data handling, and what happens to your records over time. Players in Atlantic City have the same data rights under these terms as any other account holder on the platform. If your specific situation isn't covered here, live chat in your account dashboard connects you with someone who can check your state and account details directly. None of the answers below constitute legal advice — they describe how we operate.

Access depends on your state's laws. We provide service only in states where online casino and sportsbook activity is permitted under local law — check your state rules before opening an account.

Our terms cover how we process your PayPal, Venmo, or Play+ transaction on our end. Each payment provider's own agreement also applies separately — using both together doesn't cancel either.

Log in, go to account settings, and submit a data-access request through the contact form. We verify your identity first, then send your records to your registered email address.

Yes — submit a deletion request via live chat or our support email. We process it in line with applicable state law, which may require us to retain certain transaction records longer.

Session cookies keep you logged in during your visit. Analytics cookies track platform performance. You can disable non-essential cookies through your browser settings without losing access to your account.

Reach our support team via live chat in your account dashboard or email from your registered address. Describe the issue and we will investigate and respond within a reasonable timeframe.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.